M1 Dealer Site  
Search

Any term All terms

Main Menu
Home
FAQs
Bulletin Board (Forums)
Site Search
Downloads **
Email Elk Tech Support
M1 Training Videos
RP Training Videos
XEP Training Videos
XSP Training Videos
Webinar Training Videos
Go to Main Elk Website

View Topic
Forums :: ElkRP "Software for Installer Programming" :: Static IP address

| Reply Reply |
Static IP address
Posted by M0Tjebben on 08/29/2005 09:20 PM

I'm having a bit of trouble setting a static IP address for my M1XEP. When I use the ElkRP and click on the "Use a Static IP address" of the TCP/IP settings, set up all settings as desired, then Send ElkRP -> M1, it successfully sends the new configuration to the M1XEP and asks if it is okay to reboot. I let it do so. But after it has disconnected due to the reboot, and I "find" it again, it is still at the IP address that the router originally assigned it via DHCP. Can someone explain what I need to do to get the M1XEP to take the static IP address? Click HERE to email me.

Edited by M0Tjebben on 08/29/2005 09:22 PM

Re: Static IP address
Posted by teduncan on 08/30/2005 05:28 PM

First, make sure you are using the latest ElkRP (version 1.6.2). Then verify the M1XEP is rebooting - do you see the yellow light go out for a second and the green light turn off for a long time? If so, it is rebooting. If that doesn't work then try this: After "Sending" the new settings, disconnect without rebooting. Power the XEP down for a few seconds then back up. "Find" it again. If that doesn't work, try creating a new default account (all you need to enter in the new account is the serial #, RP Access Code, IP address, and Port # on the Account Details Screen) and connect to the control with it. If you have Conflicts Checking enabled, ignore the conflicts for now and try setting the new IP address again. If none of this works, call Elk Tech Support for further assistance.

Re: Static IP address
Posted by M0Tjebben on 08/30/2005 06:42 PM

Tim- Your colleague, Amy, emailed me just slightly before you did with the following suggestion which IMMEDIATELY solved the problem. I've said it before and will say it again: You all at Elk Products and the M1 ROCK! Excellent engineering and fantastic customer support! I LOVE my M1 ! -Mike Amy's instructions:

Michael, I hope you are doing well today. What firmware version are you running and what version of ElkRP do you have? The firmware version is located on the account details screen on the right side. The ElkRP version can be found by choosing About from the file menu. The latest firmware version is 4.3.5 and the latest RP is 1.6.2. Assuming that you have the latest versions, on the TCP/IP tab of the M1XEP setup you will see a field called "Secondary DNS Server" This field is not currently supported by the M1XEP's firmware. Any values entered in that field will prevent the system from accepting any changes made on that screen. Try entering all zeros in that field. Let me know if that resolves the issue for you or if you do not have the most current updates. Thanks, Amy



Re: Static IP address
Posted by teduncan on 08/31/2005 09:31 AM

I'm glad that fixed it. The Secondary DNS server address and a few other options (marked in ElkRP with an asterisk "*") will be implemented in the M1XEP version 1.2.0 as soon as it is made available. For M1XEPs still running firmware version 1.1.0 (and all of them still are as of today - Aug. 31, 2005) these fields should be left blank or set to "0" as appropriate.

Edited by teduncan on 08/31/2005 09:33 AM

Re: Static IP address
Posted by onarian on 06/25/2010 12:10 AM

Make it simple. Leave the Elk Ethernet controller in its default setting. Change your routers Intranet IP to 192.168.0.x which is the same as the default IP for the Elk Ethernet device. Then go to the status tab in the router and look at the DHCP table. Find the Elk Ethernet controller and set a MAC address reservation to the specific IP your wanting it to be when the device comes on line... Once this is done, go and change the routers intranet IP to what you had prior or what your wanting it to be and reboot the router and once online, reboot the Elk Ethernet controller. When it comes back online it will request from the routers DHCP server for an IP and will then be given the one you told the DHCP server to give it each and every time. This makes it simple and avoids some jump work and issues with getting it to take the static setting. Onarian

| Reply Reply |

What's Related
These might interest you as well
FAQ

Form Generator

Web Pages