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Forums :: ELK-RM "Software for User Remote Control" :: email still not working on elk.

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email still not working on elk.
Posted by pjwinstalls on 08/08/2010 11:55 AM

I have verizon fios. The mail SMTP server doesnt not use ssl but does require authentication. I have put in the smtp server as stated on verizon's website and put in my username and password, but when i try and send the test email from the ELK, i dont receive anything. Verizon uses port 587 which i also changed in the ELK setup screen...... Still no good.. any other suggestions? Thanks Philip

Re: email still not working on elk.
Posted by bradweeks on 08/09/2010 10:08 AM

On the TCP/IP Settings Tab do you have a Primary DNS Server Address? If not contact your Internet Service Provide (ISP) and have then give you their Primary DNS Server IP Address.

Re: email still not working on elk.
Posted by warbaugh on 08/12/2010 10:34 PM

I have fios also, but I don't use verizon email. I use gmail which also only allows SSL connections. Here's what I did: 1. I set-up an account on dyndns.org for mailhop outbound. This is basically a SMTP relay which supports multiple ports (Verizon blocks port 25 it seems). mailhop outbound also supports port 2525 (and 10025) which is not blocked by Verizon. 2. I just used my gmail address then as the "send to" address all works fine. The mailhop outbound is $20/year with a 150 message limit per day. I hated to spend $20, but none of my email accounts work, etc, accept non-SSL SMTP these days. This approach was easier than trying to set-up and maintain a relay myself. note- I have no associate with dyndns other than a happy long time customer.

Re: email still not working on elk.
Posted by dbwood on 08/16/2010 02:28 PM

I have ATT Yahoo email. Uses SSL with authentication on port 465. In my D-Link DIR-825 router I can set up a virtual server. I'm thinking other routers might have this capability as well. In the virtual server setup screen of the router I set the public TCP port to 465 and set the private port to 25 pointing to the LAN IP of the M1XEP. Firmware on the M1 control and XEP is current. In the M1XEP email setup screen I entered the URL of my SMTP mail server along with my correct (from) email address and since ATT requires authentication I added my email address and password in the authentication fields. Set the port to 25 and the router did the rest. I did not have to input the Primary or Secondary DNS server IP addresses nor enable the non-secure port in the TCP/IP settings tab. Works great now.

Re: email still not working on elk.
Posted by teduncan on 09/02/2010 01:56 PM

The virtual server you refer to is a way to port forward incoming connections from the public side to a port on a local IP address. It has no bearing on outgoing connections, whether to a mail server or anything else.

The reason it appears to work for you is this ... Even though Yahoo requires encrypted email bodies, they still allow unencrypted messages if sent to their mail server's port 25. This is exactly what you did - you set up your XEP to send email to Yahoo's server on port 25. As for not having a DNS server address, your router is probably configured to relay DNS info, so it is "acting" like a DNS server to the XEP.

Re: email still not working on elk.
Posted by Polexian on 09/18/2010 11:59 AM

make sure you are not connected thru network or the email will not send. a good way to test is set up a rule send email 1 every 10 seconds, send then disconnect

Re: email still not working on elk.
Posted by dbwood on 10/21/2010 04:18 PM

teduncan, Sounds good to me. I know the XEP would not send emails prior to setting up the virtual server on my router.I played with it for a couple of days trying every tip I could find on the Internet. I disabled the virtual server after reading your reply and the XEP would not send emails until I enabled it again so the virtual server must have something to do with getting the emails sent. I don't know exactly how or why it works, but it does.

Edited by dbwood on 10/21/2010 04:19 PM

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