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Forums :: ElkRP "Software for Installer Programming" :: Time Syncing Off

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Time Syncing Off
Posted by lewinsb1 on 11/20/2009 07:41 AM

I have an Elk M1 Gold when it was sycning the time previously it would end up setting the date on my system to exactly 2 days ahead (correct time, just 2 days off). I have checked that I have the proper location set on it and tried multiple ntp servers. It may work correctly for a few days but always end up being 2 days off again after a week or so. I have since shut off that function off since it was causing inaccuracies in the rules I have setup to run. Is there anything that I could be missing so that I can turn this function back on?

Edited by lewinsb1 on 11/20/2009 07:43 AM

Re: Time Syncing Off
Posted by bradweeks on 11/20/2009 05:50 PM

Please Export your M1XEP, Globals and Sunrise/Sunset Setting

Steps to Export Account Information:
With the account open click on the Print Icon from the toolbar
Check mark "This Account" and click Preview
Click "Clear All"
Check mark the items to be exported ----- M1XEP,Globals, Sunrise/Sunset Settings
Click OK
From the ElkRP Account Report screen click on the icon in the upper left-hand corner of the screen which resembles an envelope with red arrow pointing into the envelope
From the Export screen Format Acrobat Format (PDF) ; Destination: Disk file; click OK
Export Option --- click OK
Save in --------- select Desktop
File name: ----- create a name with .pdf extension
Click Save
Attach the file to an email and send to brad.weeks@elkproducts.com

Edited by bradweeks on 11/20/2009 05:55 PM

Re: Time Syncing Off
Posted by mlfry on 01/03/2010 04:18 PM

Was there ever a solution given for this problem. I also am seeing an issue with this.

Re: Time Syncing Off
Posted by bradweeks on 01/04/2010 09:20 AM

For testing purposes please try the following time server clock1.unc.edu and let us know the results.

Re: Time Syncing Off
Posted by lewinsb1 on 01/11/2010 09:06 PM

I set mine to the ntp server specified and it has worked fine since then. I can't say I understand why that particular time server works since I tried multiple other time servers which worked fine for other devices I have that utilize ntp servers.

Re: Time Syncing Off
Posted by rmorten on 01/14/2010 04:42 PM

Over the years I have adopted an approach that has served me well with regards to NTP. I have one server get the time from a small list of NTP servers; then all the other devices (M1G included) in the house get the time from that one server. For the Microsoft PCs in the house I use Tardis which can work both as a client and a server and runs as a service so nobody has to be logged in for it to work.

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