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Forums :: ELK-RM "Software for User Remote Control" :: ELK RMS 2.0.2 -- Not seeing areas

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ELK RMS 2.0.2 -- Not seeing areas
Posted by dutchyn on 10/14/2009 02:19 PM

When I synchronize Elk RMS with my panel after logging in as a user with access to all areas, the only keypad I can select from in the options screen is for area 2 (Garage). I use area 1 as the House. I suspect that the rules, tasks and other items from the other areas are not visible as a result of this limited keypad selection. How can I get ElkRMS 2.0.2 to see the other keypads and show them? I have verified in ElkRP that the user RM (with code XXXXXX :-) has access to all areas. What's next to check/do? Chris D

Re: ELK RMS 2.0.2 -- Not seeing areas
Posted by bradweeks on 10/14/2009 06:33 PM

In ELK-RP under Keypads do you have "Show Area Name" checked for each keypad assigned to Area 1?

Re: ELK RMS 2.0.2 -- Not seeing areas
Posted by dutchyn on 10/16/2009 07:41 PM

Showing the area didn't change the behaviour; instead, I moved the keypads from area 0 to area 1.

Re: ELK RMS 2.0.2 -- Not seeing areas
Posted by bradweeks on 10/17/2009 07:07 PM

Area 0 is not a valid area --- Keypads should be assigned to Areas 1-8

Re: ELK RMS 2.0.2 -- Not seeing areas
Posted by dutchyn on 12/17/2009 06:21 PM

I wonder how they got to be in area 0 -- I can't even enter that in ElkRP. Curious...

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